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Common purchase queries answered

PDF Manuals

No, All you need is your PC, laptop or handheld device (mobile phone) and any free PDF Reader,. We offer the manuals as a standard PDF download, you can also read or print the manuals from any web browser.

Category: PDF Manual
Tags: PDF, print, read

Yes, you can, you can print the PDF manuals from any device or move the manual from device to device or store on a memory pen or any other suitable storage media.

In most cases, yes. Unless your mobile phone is very old.

Please contact us and we can help you or try again later (your internet connection to our Global servers may be unreliable)

Yes, completely free. All we ask is for you not to abuse our service by using fake accounts and disposable emails (to cut down on spamming us) or to order multiple manuals. If you require more than two or three free manuals please contact support first.

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Login and Account Help

You will find vast amounts of advice and troubleshooting information on Our FAQs page is the start, it helps provide you with information that is customized to your specific problem. If you are not able to find a solution to your problem, please contact our support team who will be happy to assist you and, will always try to respond to your request within 24 hours either by submitting a ticket or using our contact us page. has thousands of customers a day from almost every country in the world. Although thankfully support is only required by the smallest fraction of our users, the support issues cover a wide range of subjects from sales, browser issues, file issues, and device support etc.

As much as we would like to, it is impossible for us to supply phone support 24/7 that could cover all the needed expertise in all these areas. The support ticketing system is the most efficient way for us to track, manage, and answer your queries, that ensures you receive the help you require within a reasonable timeframe. We aim to answer all support queries within 24 hours.

If you need to submit a support ticket please do so.

To reduce spamming us, your manual download is in a queue and so it is waiting to be approved and completed, only then are you able to download the manual. This can be a wait of a few minutes to 24 hours depending on how many are in the queue. This is a automated process as our system checks for fake account creation and spammers. If you have waited more than 24 hours please contact us. 

You can login to your account anytime to check your download status, you will also get a download approval email and a download verified email as well as emails like a password rest email. If you have not got an email, please check your junk or spam inbox as sometimes our email end up there (mark our emails as trusted sender so any others from us do not end up in your spam inbox). We only send emails with your manual download details, we never spam or pass on your email address. A few email addresses never get our emails such as hotmail, etc. This is due to our emails containing the manuals download link being blocked. Please contact us if this happens.

If you do not know your account login details such as password at the time of your order please use the password reset and a new password will be resent to the original email address used (also check your spam box).


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